Describe the job
Tell Closera what your business offers, why the agent is calling and what a useful outcome looks like. Missing business facts stay for you to review.
CLOSERA · MADE FOR INDIAN BUSINESSES
Indian businesses handling English-language enquiries and support conversations. Build an agent around your actual business, review its script and test its voice before a customer conversation.
What would you like help with today?
A short opening that invites the customer to explain their need.
An English-speaking prospect asks about a business service. The agent explains the actual offering, checks requirements and asks permission before proposing a follow-up.
Illustrative dialogue, not a real customer testimonial. Your agent uses the script and business facts you approve.
Tell Closera what your business offers, why the agent is calling and what a useful outcome looks like. Missing business facts stay for you to review.
Edit the opening, full instructions, questions and ending rules. Keep pre-call variable labels in English while choosing the spoken language your customers use.
Choose a compatible voice and make a browser test call. Listen to pronunciation, confirm captured answers and check the agreed next step before preparing phone deployment.
Add your business terminology, explain acronyms and define the next step after a qualified enquiry. Check names, numbers and speaking speed in a browser call.
Bring your own Excel headings or use the fields generated for your agent. Known lead details can be available before the call; missing answers are captured during the conversation. Review transcripts and recordings when enabled, then coach the next version of the script.
Browser tests use a microphone and a configured voice provider. Live telephone calling additionally requires a connected carrier, a purchased or verified caller ID and a deployed call flow. Voice availability and usage charges depend on your configuration.
Connections such as Google Sheets and calendars help the team follow through. A requested appointment is confirmed only after the connected booking tool succeeds. Calls should respect customer consent, refusals and requests to stop.
Understand phone deploymentChoose the language and a compatible voice for your agent. Test the actual wording with a fluent speaker. A language page describes a call capability; it is not a translation of the entire website.
Businesses serving Telugu-speaking customers in Telangana and Andhra Pradesh
Teams answering enquiries from Hindi-speaking customers across India
Indian businesses handling English-language enquiries and support conversations
Businesses supporting Tamil-speaking customers in Tamil Nadu and other markets
Businesses responding to Malayalam-speaking customers in Kerala and beyond
Discuss your call volume, languages, integrations and rollout with the sales team. Start with a real business brief rather than a generic script.
Contact Closera sales