Describe the job
Tell Closera what your business offers, why the agent is calling and what a useful outcome looks like. Missing business facts stay for you to review.
CLOSERA · MADE FOR INDIAN BUSINESSES
Businesses responding to Malayalam-speaking customers in Kerala and beyond. Build an agent around your actual business, review its script and test its voice before a customer conversation.
ഏത് സേവനത്തെക്കുറിച്ചാണ് നിങ്ങൾക്ക് അറിയേണ്ടത്?
Which service would you like to know about?
A Malayalam-speaking customer enquires about an available service. The agent uses supplied facts, asks for missing requirements and records the customer’s preferred next step.
Illustrative dialogue, not a real customer testimonial. Your agent uses the script and business facts you approve.
Tell Closera what your business offers, why the agent is calling and what a useful outcome looks like. Missing business facts stay for you to review.
Edit the opening, full instructions, questions and ending rules. Keep pre-call variable labels in English while choosing the spoken language your customers use.
Choose a compatible voice and make a browser test call. Listen to pronunciation, confirm captured answers and check the agreed next step before preparing phone deployment.
Provide the exact service names, business hours and follow-up process. Test Malayalam names and longer phrases with a native speaker before a phone rollout.
Bring your own Excel headings or use the fields generated for your agent. Known lead details can be available before the call; missing answers are captured during the conversation. Review transcripts and recordings when enabled, then coach the next version of the script.
Browser tests use a microphone and a configured voice provider. Live telephone calling additionally requires a connected carrier, a purchased or verified caller ID and a deployed call flow. Voice availability and usage charges depend on your configuration.
Connections such as Google Sheets and calendars help the team follow through. A requested appointment is confirmed only after the connected booking tool succeeds. Calls should respect customer consent, refusals and requests to stop.
Understand phone deploymentChoose the language and a compatible voice for your agent. Test the actual wording with a fluent speaker. A language page describes a call capability; it is not a translation of the entire website.
Businesses serving Telugu-speaking customers in Telangana and Andhra Pradesh
Teams answering enquiries from Hindi-speaking customers across India
Indian businesses handling English-language enquiries and support conversations
Businesses supporting Tamil-speaking customers in Tamil Nadu and other markets
Businesses responding to Malayalam-speaking customers in Kerala and beyond
Discuss your call volume, languages, integrations and rollout with the sales team. Start with a real business brief rather than a generic script.
Contact Closera sales